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n-1-1-040.51a
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N-1-1-040.51 User Services
by Joyce K. Reynolds* <jkrey@isi.edu>, and
Gary Scott Malkin*, <gmalkin@ftp.com>
As the Internet has rapidly developed to encompass a large number of
internationally dispersed networks in academic and research fields,
many new users of different backgrounds are added to the community.
Buried deep within the heart of the Internet are countless servers
providing information about everything from aerospace information to
the weather. However, few users on the Internet know where even a
small fraction of this information can be found. The reason is
because it is globally scattered throughout the thousands of host
machines connected to the network. This growth has placed the user
services provider in the difficult position of trying to provide much
needed user support, while at the same time restructuring the user
services' system to accommodate continued expansion.
Recent changes include the establishment of a User Services Area
within the Internet Engineering Task Force (IETF). This area provides
an international forum for people interested in all levels of user
services, to identify and initiate projects designed to improve the
quality of the information available to users of the Internet.
Interaction with other national and international user services
entities began in 1991 with the creation of the User Services Area
Council (USAC). Currently, USAC's membership includes representation
by Australia, Canada, Europe, Israel, Japan, and the United States.
USAC's goals will be ongoing as the Internet evolves globally.
One continuing goal of the User Services Area is to coordinate the
development of user information services by providing documentation
information and distribution for the Internet community. With the
"For Your Information" (FYI) series of "Request For Comments" (RFC),
the User Services Area provides introductory and overview documents
for network users. Their purpose is to make available general
information, rather than the protocol specifications or standards that
is typical of other RFCs. FYIs are allied to the RFC series of notes,
but provides information about who does what on the Internet. The FYI
RFC series has proved a success since its initiation, and its goal is
to continue to do so.
Current list of publications related to user services:
FYI9 "Who's Who in the Internet: Biographies of IAB, IESG and
IRSG Members", (Also RFC 1251), August 1991.
FYI8 "Site Security Handbook", (Also RFC 1244), July 1991.
FYI7 "FYI on Questions and Answers: Answers to Commonly
Asked "Experienced Internet User" Questions", (Also
RFC 1207), February 1991.
FYI6 "FYI on the X Window System", (Also RFC 1198), January 1991.
FYI5 "Choosing a Name for Your Computer", (Also RFC 1178),
August 1990.
FYI4 "FYI on Questions and Answers: Answers to Commonly
asked "New Internet User" Questions", (Also RFC 1206),
February 1991.
FYI3 "FYI on Where to Start: A Bibliography of Internetworking
Information", (Also RFC 1175), August 1990.
FYI2 "FYI on a Network Management Tool Catalog: Tools for
Monitoring and Debugging TCP/IP Internets and
Interconnected Devices", (Also RFC 1147), April 1990.
FYI1 "F.Y.I. on F.Y.I.: Introduction to the F.Y.I. Notes",
(Also RFC 1150), March 1990.
Instructions for retrieving FYI RFCs may be found in the file:
"in-notes/rfc-retrieval.txt" on VENERA.ISI.EDU.
*Member of the Technical Staff, Information Sciences Institute,
University of Southern California
*Member of the Technical Staff, FTP Software, Inc.